FanFood Management System

Digital Order Management Simplified

Use our web-based platform to fulfill digital orders, manage deliveries, capture valuable customer analytics and automatically get paid at the end of each day.

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Flexible to Your Operation

Choose how you want to operate within your constraints. Offer delivery, pickup, pre-order, or all of the above.

Point-of-Sale Agnostic

Run mobile ordering through our web-based system, with our point of sale, or integrate it with your existing Point-of-Sale.

Dedicated Support

We work with you from beginning all the way through. We train you and your team, we then configure your ideal operation and setup. Finally, we offer end to end support while you are operating.

Timely management of mobile orders

Fulfilling orders is as easy as 1, 2, 3.

  • Manage your live orders, catering and in-progress orders on one system
  • Automated customer status alerts via SMS and push notification and automatically prints a receipt with each digital order placed
  • Issue full or partial customer refunds
  • Assign workers to specific stores, edit menus, products, inventory, pricing and more in real-time

Offer express pickup, delivery, and/or order ahead

The Manager Portal allows you to design your ideal contactless ordering experience.

  • Manage multiple outlets, menus, and product availability. Customize the service offering to offer pre-order, pickup, and/or delivery. Limit who can order from delivery and who only gets pickup services.
  • Highlight customized menus by controlling design elements for category, product, price and imagery
  • Allow your guests to order from any number of storefronts for retail and F&B

Get real-time data insights & daily, monthly, yearly financial reports

The command-and-control portal to help you better understand your key operational metrics, manage inventory and customers.

  • Reconcile daily reports by store and track your inventory in real-time.
  • Real-time dashboard during your events to give you a snapshot of total digital sales, orders by service, average order size, average fulfillment times and much more!
  • Talk with our team to learn how we can push sales and inventory data to your existing point-of-sale (required fee for capability)
  • Set-up your venue connected to your new merchant account through CardConnect and automatically get commission-free sales disbursed directly to your bank account daily, weekly, or monthly.

Use our Runner App to help manage & fulfill delivery orders

View & assign delivery orders by location, locate and communicate with customers on-premise and track tips if they are turned on.

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Simple and powerful ordering

Ready to learn more? Get in touch today!
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